During the purchase process at www.magnochocolates.com we will request certain personal data from our customers. In compliance with Colombian Law 1581 of 2012 (the “Personal Data Protection Law”) and Decree 1377 of 2013, Magno Artisan Chocolates hereby states that it is responsible for the administration of such data. In accordance with our personal data processing policies, the mechanisms through which we use this data are secure and confidential, as we have the appropriate technological means to ensure that it is stored in a way that prevents unwanted access by third parties, and we likewise guarantee its confidentiality.

We will use the information provided by our customers to process and deliver orders, to send notifications about order status, and to send information that may be useful to our customers or that they have specifically requested, including information about our products and services, unless they have informed us that they object to being contacted for these purposes.

Subject to obtaining your consent, we may contact you by email, text message (SMS, MMS), direct mail, or telephone. If you prefer not to receive communications through any or all of these channels, you may notify us at any time at servicioalcliente@magnochocolates.com and you will stop receiving such communications. You can access the details of your order through this page. There you can view the details of your previous orders, open orders, and orders in the process of being shipped.

THIRD PARTIES

We may share your data with third parties to assist us with any of the functions described in our Privacy Policy. For example, we may use third parties to help us with product promotion, payment collection, product shipping, or to outsource our customer service systems. We may exchange information with third parties for fraud protection and credit risk reduction purposes. These third parties agree to uphold the privacy policies set out in this document when handling your data.

PAYMENT INFORMATION SECURITY

Payments made through the Site will be processed by our online payment agent PAYU LATAM. You should only provide your information on our site. Such information must be accurate and truthful and must be kept up to date. If any of your details change, you must update them through this page on our website. Our e-commerce technology platform SHOPIFY and our payment partner PAYU LATAM are PCI DSS certified for the secure handling of credit card information. While we cannot guarantee 100% security, these systems have proven effective in handling sensitive information and will make it difficult for a hacker to decipher your data.